this post was submitted on 08 Dec 2023
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Discord users are cancelling their Nitro after new mobile layout update::undefined

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[–] aesen1@lemmy.world 100 points 11 months ago (1 children)

Source: like 7 people on ~~twitter~~ X

[–] MelastSB@sh.itjust.works 61 points 11 months ago (5 children)

Ye, but it's significant since that's 80% of the Nitro subscribers

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[–] rockSlayer@lemmy.world 84 points 11 months ago (4 children)

Personally, I think the update is a genuine improvement. Everything is more intuitive, and labels for the UI was very much needed.

[–] Rentlar@lemmy.ca 17 points 11 months ago (1 children)

Yeah, same. I didn't even touch the friends tab at all, so having it as DMs works better for my purposes. But Discord is trying to be the app for so many purposes I'm not surprised people are upset by a major UI change and having it be different to the desktop layout.

[–] deweydecibel@lemmy.world 12 points 11 months ago* (last edited 11 months ago)

works better for my purposes

For yours, not others. That's kind of the crux of the issue with most UI changes nowadays. They're made for the "average user" and the average user has the most basic needs, utilizes few advanced options, and takes advantage of the least functions. They don't even glance at the settings menu.

And when your primary goal developing software is to serve that audience, you will end up inevitably prioritizing aesthetic over functionality over time, until you've got...well, until you've got the reddit mobile app.

"Look pretty, do less"

And every time you do that, you're pissing off your power users a little more.

As with most issues with UI changes, they could be solved by giving the user options to customize their experience to their needs, but the idea of customizable UI is verboten nowadays for consumer apps.

[–] Evilcoleslaw@lemmy.world 9 points 11 months ago

I dislike a couple things -- swipe to reply in general, hiding the server member list within search, and the way they laid out the new tab that combined DMs and friends list. Making the friends list horizontal profile pictures to scroll through is just annoying. Other than that it's fine.

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[–] marx2k@lemmy.world 70 points 11 months ago (1 children)

Every time I open discord it just generates popups about features.

Its fucking annoying.

[–] RealFknNito@lemmy.world 20 points 11 months ago

Making a separate button for patch notes like everyone else would take too long.

[–] Max_P@lemmy.max-p.me 34 points 11 months ago (2 children)

Imagine paying for Discord in the first place

[–] mememuseum@lemmy.world 74 points 11 months ago (4 children)

I don't pay for Nitro but I don't have a problem for people that do. Servers aren't free so it's that or ads.

[–] LUHG_HANI@lemmy.world 53 points 11 months ago (5 children)

I swear Lemmy is against paying for anything. So many freeloaders in this world.

[–] cosmic_slate@dmv.social 24 points 11 months ago* (last edited 11 months ago) (2 children)

No kidding. In a nutshell:

“Big social media bad for stalking the internet for money!”

simultaneously with

“How dare a mid-sized outfit have a voluntary paid tier!”

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[–] silverbax@lemmy.world 16 points 11 months ago* (last edited 11 months ago)

Lemmy and Reddit users are always simultaneously saying 'pay people a living wage!' while also saying 'no ads, and make it free forever'.

[–] Max_P@lemmy.max-p.me 14 points 11 months ago (4 children)

MSN had animated emotes for free like two whole decades ago. MSN had unlimited size file transfers two decades ago, I've sent entire games to my friends on MSN. IRC networks haven't really starved for cash either.

I pay for YouTube Premium since it came out, Netflix, indirectly I'm paying for my emails, matrix, even lemmy.

With Discord, all your money gives you is... emotes and further vendor lock yourself into a proprietary Chinese company and looking good to toxic gamers by flexing those emotes and server boosters.

[–] Zak@lemmy.world 39 points 11 months ago* (last edited 11 months ago) (2 children)

MSN had animated emotes for free like two whole decades ago

And got discontinued one decade ago because it didn't have a viable business model. Discord is hoping to make a profit by charging for mostly frivolous premium features, which is one of the least evil business models I've seen in a while.

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[–] cosmic_slate@dmv.social 24 points 11 months ago* (last edited 11 months ago) (3 children)

They’ve dodged an acquisition by Microsoft, provide a fairly reliable service, and don’t completely gimp a free tier.

Is this really the company you want to lead a crusade against for having a paid subscription tier?

The paid tier just gives you animated emoji, frilly profile pictures, and 1080p streaming (while the free 720p level is still very decent).

It’s such a useless paid tier that it’s practically no worse than asking for donations (even though they're a for-profit business). It’s a good thing they don’t make a shitty experience on the free tier as many other companies have been doing to recoup money.

They rank pretty low on the list of “tech/gaming companies who’ve fucked their user base”

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[–] elbrar@pawb.social 16 points 11 months ago (1 children)

proprietary Chinese company

Gonna need a citation for this. Pretty sure they're a privately-held US company.

[–] cosmic_slate@dmv.social 16 points 11 months ago* (last edited 11 months ago)

Technically Tencent was part of one of their most recent funding rounds but AFAIK they are far from a majority stakeholder, so it’s an incorrect claim.

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[–] otter@lemmy.ca 7 points 11 months ago (2 children)

Yea it makes sense in some cases

Most people can still use Discord for day to day stuff without ads. The extra features are mostly cosmetic, or things like better quality video/audio, which comes with increased load

Data tracking is probably still happening though

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[–] jadedwench@lemmy.world 32 points 11 months ago* (last edited 11 months ago)

Wait, the new UI I got yesterday? With the servers and messages finally finally separated? I like it personally. I struggle to find my DMs on the desktop app vs servers and never found the overall UI intuitive. I am usually the first to get upset over UI changes (looking at you Google Messages!), but for once I am happy.

[–] laurelraven@lemmy.blahaj.zone 29 points 11 months ago (5 children)

Wait, really? It's not even that big a change! That's a hell of a thing to cut and run for

[–] kattenluik@feddit.nl 37 points 11 months ago (11 children)

It's quite a massive change and significantly impacts usability in a lot of cases and it also makes Discord no different from any other app.

If they had just kept the server list in the direct messages view this would've been way less worse.

[–] locuester@lemmy.zip 16 points 11 months ago (5 children)

I’m so confused. When I got this unexpected change I was so excited. This is exactly what’s been wrong with the UX in that app. It’s so much clearer now

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[–] deweydecibel@lemmy.world 7 points 11 months ago* (last edited 11 months ago)

it also makes Discord no different from any other app.

Seems to be the consistent theme now. Legitimately, no app seems to want to have its own visual identity anymore, it's all the same shit, in white or black, with the same floating squircles wasted screen space, laid out in a manner that provides less information. It's depressingly lifeless and Corporate Memphis levels of inauthentic.

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[–] ramsgrl909@lemmy.world 26 points 11 months ago (1 children)

I always initially hate UI changes, will make my decision in a few days if I like it

[–] 0xD@infosec.pub 28 points 11 months ago* (last edited 11 months ago) (2 children)

Look at you with your emotional maturity and introspection. Not sure you fit this place! :)

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[–] the_q@lemmy.world 21 points 11 months ago (7 children)

Discord offers subscriptions and micro transactions in a chat app. This is the future of everything thanks to people going "oh it's not so bad".

[–] tja@sh.itjust.works 26 points 11 months ago (5 children)

I mean, they have to make some money some way..

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[–] Dippy@lemmy.world 7 points 11 months ago (4 children)

I like nitro for the audio and stream quality benefits. It’s not much money and makes the experience with friends better.

Doesn’t seem much different than streaming services asking for more for 4k streaming.

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[–] Vytle@lemmy.world 18 points 11 months ago (3 children)

This is honestly just people hating it because its different? There is no feature removal, its just built differently. Also i find it disgusting that THIS is why people are boycotting nitro. Imagine being comfortable supporting probably the largest service hosting CSAM (and not doing much about it) but drawing the line at it taking an extra tap to view server members.

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[–] owlboy@lemmy.world 16 points 11 months ago* (last edited 11 months ago) (4 children)

huh, I opted into the new layout months ago. I got use to it quickly.

Edit: I went back to discord to find the server tray/drawer the beta had disappeared. If this is the final version, I’m surprised people are upset. The drawer was the most radical change.

[–] pivot_root@lemmy.world 18 points 11 months ago (1 children)

Reading this, I just switched to see as well. That drawer was atrocious UX, and the new design without it is actually pretty good.

I don't find myself getting frustrated with having to tap repeatedly to do anything, and the separation of DMs and servers is cleaner and more intuitive than the old layout where they were mixed together.

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[–] Prethoryn@lemmy.world 14 points 11 months ago (1 children)

One Google search on Dextero and I will pass one using it as a source of information.

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[–] corvidae@leminal.space 13 points 11 months ago (3 children)

although i use a different mobile client that's built on older code (aliucord for those curious!), i still tried out the new update and it isn't terrible imo. what i mainly don't like is the server list and dms being completely seperate now, how spaced out things are, the swipe to reply feature, the members + pinned messages list being moved, how messages don't have a smooth little transition/animation when you send them. there are some things i like, like how in the members/pinned messages list theres a media and links tab now.. and other things i don't remember right now lol, but the cons outweigh the pros for me.. back to aliucord i go :p

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[–] dangblingus@lemmy.dbzer0.com 10 points 11 months ago (1 children)
[–] RealFknNito@lemmy.world 7 points 11 months ago (3 children)

Yeah I like being able to shitpost with meme emojis from other servers and keep the one platform me and my freeloading friends use, alive. I ain't going back to Skype and god bless the souls on Teamspeak.

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[–] jbk@discuss.tchncs.de 9 points 11 months ago (3 children)

I'm glad I can use a custom client on Android.

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[–] blanketswithsmallpox@lemmy.world 8 points 11 months ago

It already took too long to go to DMs from the base screen. They really need the ability to have a favorite list that includes both.

[–] qooqie@lemmy.world 8 points 11 months ago (13 children)

I cancelled my nitro years ago because what exactly is the benefits that I can’t do with being a freeloader? Besides I’m sure they scrape all my data anyways

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[–] ClydapusGotwald@lemmy.world 8 points 11 months ago (1 children)

The UI changes are horrible. They make it so it takes more taps to get to places. Idk who is in charge of that but they need to reevaluate things. Also paying for discord is hilarious. But people unsubscribing is the only way they might roll back.

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[–] g33z@lemmy.world 8 points 11 months ago (4 children)

How do I persuade my friends to switch to Mumble? x]

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