Koko is a photo viewer, not a video player. Although it does play some things it's not reliable.
Just to make sure, do you have all the gstreamer stuff installed?
KDE is an international technology team creating user-friendly free and open source software for desktop and portable computing. KDE’s software runs on GNU/Linux, BSD and other operating systems, including Windows.
If you encounter a bug, proceed to https://bugs.kde.org/, check whether it has been reported.
If it hasn't, report it yourself.
PLEASE THINK CAREFULLY BEFORE POSTING HERE.
Developers do not look for reports on social media, so they will not see it and all it does is clutter up the feed.
Koko is a photo viewer, not a video player. Although it does play some things it's not reliable.
Just to make sure, do you have all the gstreamer stuff installed?