Before I do anything "risky" with forms I copy the text AND paste it somewhere else to confirm I really copied it. Only then do I take the next action, and still I get burned all the time by crap like this one way or another.
this post was submitted on 01 Sep 2023
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I usually just start from typing it up in emacs, then copy paste it to the fussy little form. Anything over six words, it probably saves me time, even if nothing was going to go wrong. And then... Just as you said.
I recently had a complaint form refuse my complaint because it was too rude!
There wasn’t any bad language in it at all. I removed the sentence "It's now more than two months since the accident and I would have expected the repairs to have been completed by now” and that let it through - sensitive or what?
It's like raiiiiiiin
On your wedding day
At 250 char no one is reading it. They're just doing sentiment analysis and scanning for common words
It's a legal complaint. Someone is going to get fined, likely thousands of dollars, if the complaint is substantiated. I strongly suspect a human will be reading the whole thing more than once, before proceeding to gather much more info.
It's not a request, it's a challenge.
To be fair, if the interface let you add a lot of information, the instruction would be way too hard to comply with.
Well can you attach it when you fill the 250 characters?