this post was submitted on 16 Apr 2023
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And here's yet another example of how Elon is eroding the usefulness of Twitter. (aus.social)
submitted 2 years ago by ajsadauskas@aus.social to c/fediverse@lemmy.ml
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And here's yet another example of how Elon is eroding the usefulness of Twitter.

One of the useful things about Twitter has been the ability to Tweet at or send a message to companies, and get a response from a staff member.

On the company's end, there are various customer service platforms that handle those customer service requests.

But with Elon now charging $US42,000 per month or more for API access, offering customer service support through Twitter is no longer financially viable:

"On Thursday, Intercom announced that the company would no longer support Twitter Integration due to the recent API pricing changes implemented by Twitter.

"Intercom's clients span many industries and include companies like Amazon, Microsoft, Meta, Udemy, and H&R Block using its customer support products and services."

https://mashable.com/article/intercom-drops-twitter

#Twitter #ElonMusk #Elon #Fediverse @fediverse @technology

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[–] aeternum@lemmy.blahaj.zone 1 points 2 years ago

I love waking up in the morning to see what nonsense that nonce has started. Won't be long until twitter is dead, I hope.