this post was submitted on 06 Jan 2025
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As an IT guy, recent (past five years) XPS laptops we gave to execs were pretty bad. Smaller, yes, but I found the Latitudes were better in terms of build quality. It is a small sample size though as most execs preferred MacBooks.
Latitude is superior to the XPS line for business.
And man did they have a bad run of XPS’s there for a while with their batteries swelling up.
I worked in IT and those latitudes were no exception in my experience. Earlier models were good but we had to replace so many e7000 series batteries bulging out the bottom.
They should replace the XPS name with the Longitude. And then the Altitude.
Ha!
Latitude 7490 had a string of bad batteries too. Our XPS units kept having things disconnect internally (even after a motherboard swap with warranty). The latitude 7420 onwards have been super solid!
Imo this kind of shows the basic problem with the xps line. As I understand it it was basically the premium consumer line, not something meant for business use. Meaning it had the nice specs on paper, but not the durability you'd need in a setting with extensive use and where downtime means serious money. But as you demonstrate this distinction was too blurry.
Used to be a field repair tech for several oems. The XPS usually suffered hinge issues. They decided it was a good idea to use press fitted standoffs in plastic to anchor the screen hinges...and the plastic is not very thick.