this post was submitted on 27 Oct 2021
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Peertube

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A free software to take back control of your videos

Peertube is an open, federated alternative to Youtube without advertising or tracking. On this site, you can find a good Peertube instance, with good rules, good moderation and most importantly a friendly community.

https://joinpeertube.org/

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Subscribing to channels hosted on other instances fails (lemmy.ml)
submitted 3 years ago by Atahualpa@lemmy.ml to c/peertube@lemmy.ml
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When I try to subscribe with a remote account (I am on peertube.social) I get this error:

Cannot fetch information of this remote account

Is there a fix to that, or some other way to subscribe?

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[–] Ephera@lemmy.ml 1 points 3 years ago* (last edited 3 years ago) (3 children)

I have the same error on tilvids.com, trying to subscribe to some remote accounts (not all, and seemingly independent of the remote instance).

Most of the time, I was able to work around it by issuing the request to subscribe to a specific channel instead of the whole user or vice versa.

If it then has loaded on your instance, then you can navigate to whatever you actually wanted to subscribe to and subscribe to it.

[–] Atahualpa@lemmy.ml 1 points 3 years ago (2 children)

Nothing works for me.

And I can't even add it manually in my subscription list since there is no option for that.

Maybe it's my instance. I will make an account on another one later and try again

[–] Ephera@lemmy.ml 0 points 3 years ago* (last edited 3 years ago) (1 children)

Is it only one remote account that you tried subscribing to?

There was one account (https://share.tube/a/hexdsl/video-channels) that I couldn't manage to subscribe to at all, because neither the account-subscribe nor the channel-subscribe worked.

I was able to subscribe to e.g. this account, though: https://share.tube/a/chriswere/video-channels

[–] Atahualpa@lemmy.ml 1 points 3 years ago

Thanks. In my case it's on all channels/accounts unfortunately