this post was submitted on 15 Nov 2024
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I saw plenty of efforts that aim to create a Linux distribution for non-enthusiasts, for people who just want to use their computers, and not care about the details - A Desktop for All on the GNOME blog, most recently. While I commend the effort, my own experience is that these efforts are futile, and start off from a fundamentally wrong premise: that people are willing (let alone wanting) to manage their own operating systems.

...

My family is using Linux because that’s the system I can maintain for them. Apart from my Dad, they never installed Linux, and never will. They don’t install software, they don’t upgrade, they don’t change settings either. All of that is something I do for them. And to do so effectively, I need a distribution I am familiar with, one that is also flexible enough to fine-tune for every member of the family, because they prefer fundamentally different things!

...

The common pattern between all these three is that neither of them maintains their own systems. I do. As such, how beginner friendly the distribution is, is meaningless. The users of the system don’t care, they’ll never see those parts. They’ll have a preconfigured system maintained by someone else, and that’s exactly what they want. To make this work, I’m using distributions I am familiar with. For my parents, that’s Debian, because I was a Debian person when their systems were installed. For my Wife, it is NixOS, because I’m a NixOS person now. For the Twins, it will likely be NixOS too.

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[–] algernon@lemmy.ml 5 points 3 days ago (9 children)

Nope. That leads to frustration on both sides. If they want to learn - sure! I will teach them.

But if they aren't into computers at all, trying to teach them sysadmin skills is a recipe for disaster.

You should not need to be a sysadmin to use a computer.

[–] leisesprecher@feddit.org 5 points 3 days ago (8 children)

Not a sysadmin, but a capable user.

People shouldn't just accept technology as magic. They should understand at least the basic principles of the technology around them. Corporations want us to be dumb and incapable. Look at cars, you seriously can't expect a normal person to fix anything on them. But that's not because of inherent complexity, but because corporations want us to just buy new parts when they think it's time.

Sapere aude was true in the 19th century and it's true today as well.

[–] algernon@lemmy.ml 4 points 3 days ago (7 children)

A capable user is already a willing one. A whole lot of them aren't, and that is fine.

There is a huge difference between being able to use something, and being able to fix them, and being willing to fix them.

Case in point, if my car breaks down, I take it to a professional to fix it. Not because it is magic I have no hope of learning, but because I am absolutely uninterested in it.

If my pants rip, I take it to a professional, because that's far more practical than trying to fix it myself.

Same goes for computers: my Dad is a very capable user. He spent 3 decades in IT, authored succesful books on subjects that interested him. He would be capable of learning how to maintain his system, but he simply doesn't want to. It isn't interesting, nor fun for him. So I help him by doing it myself.

My wife is also a very capable user, she can do everything on her computer that she wants. She hates computers, though, and would sooner divorce me than learning how to run apt update. She is a very capable user because I built a system she's ok with.

Similarly, she is an amazing cook, and I am not. I am a disaster in the kitchen even if I try. So I simply don't. The best I can do is throwing frozen pizza in the oven, amd I am not interested in becomimg more capable than that. Why should she become more familiar with computers then?

What I am trying to say is that people have wildly varying interests. We should not expect everyone to be competent at everything they may ever encounter.

I for one find your explanation very fitting.

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