Technology

59373 readers

8318 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago

MODERATORS

638

Subscriptions Are Ruining Our Lives. Here's Why They're Everywhere Now. | You'll own nothing and you'll be happy! (www.youtube.com)

submitted 1 week ago* (last edited 1 week ago) by trespasser69@lemmy.world to c/technology@lemmy.world

177 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] gian@lemmy.grys.it 1 points 1 week ago

I get what you’re saying but the forgetful customer is explicitly what they said they want, which is dumb any way you look at it.

I don't disagree on that.

Many times you’re forced into signing up for subscription, or coerced under the guise of a free trial. Now this wouldn’t be as bad if they came back and were like, “hey we see you haven’t used our service in a while, do you still need it?”

Maybe, but at this point I doubt that a forgetful customer would pay attention to it. What would really make the difference would be to renew the subscription explicitly. This way you could be forced to sign for a false free trial, but you would also need to confirm a subsequent subscription.

rather than just leeching money from the user. The system is designed to purposely allow the user to make these errors and that’s wrong any way you want to shape it.

Yes, this is another way to see it. But the solution in my opinion is not to eliminate the concept of subscriptions. The solution is to educate the customer.