this post was submitted on 04 Nov 2024
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Touchscreens are great to have, controlling Android Auto or Apple Carplay with physical buttons like you have to do in a Mazda is a nightmare.
The problem is when the touchscreen is used as a replacement for physical controls, instead of an addition. Stuff like controlling your climate control should not be exclusively controlled through the touchscreen
And don't even get me started about VWs stupid decision to put touch controls on the steering wheel. At least they backpedaled on that decision pretty quickly
My wife and I drive almost the same model of Audi, separated by a couple of years. One still has physical buttons for infotainment and one has a touch screen, but both support Android Auto and CarPlay.
I prefer the physical controls for it, because I can glance at the screen and know "turn right two clicks and press down" to get where I want, and then look back at the road while I do it.
I added Android Auto and Apple Carplay to my 2016 Audi via an aftermarket add-on module that ties into its native MMI system and it requires me to use the dial and buttons to interact with it. I also really like doing it that way for the reason you described. I can easily switch apps and navigate menus by counting clicks without taking my eyes off the road. Plus I can still use my phone for some of the more complicated interactions like entering in addresses that Google Assistant can't decipher (only when the vehicle is stopped and in a brief and safe manner, of course)