this post was submitted on 03 Nov 2024
-34 points (17.3% liked)

PC Gaming

8799 readers
329 users here now

For PC gaming news and discussion. PCGamingWiki

Rules:

  1. Be Respectful.
  2. No Spam or Porn.
  3. No Advertising.
  4. No Memes.
  5. No Tech Support.
  6. No questions about buying/building computers.
  7. No game suggestions, friend requests, surveys, or begging.
  8. No Let's Plays, streams, highlight reels/montages, random videos or shorts.
  9. No off-topic posts/comments, within reason.
  10. Use the original source, no clickbait titles, no duplicates. (Submissions should be from the original source if possible, unless from paywalled or non-english sources. If the title is clickbait or lacks context you may lightly edit the title.)

founded 2 years ago
MODERATORS
 

Drag's refund request for Planescape Torment was denied by Steam. The game has sat in drag's inventory for several months, but drag has only played for 8 minutes and in that time decided not to play it.

Drag would like advice on gaming the Steam refund system, because drag doesn't agree with their reason for denying the refund. Are there any gamebreaking bugs or problems like that which Steam might accept?

Drag will post the reason for wanting a refund in a comment, and asks that you confine discussion of drag's reason or why drag should just enjoy the game to underneath that comment, so that the rest of the thread can be about the actual question.

you are viewing a single comment's thread
view the rest of the comments
[โ€“] KoboldCoterie@pawb.social 24 points 1 month ago (1 children)

Refund policy is pretty clear. They make exceptions sometimes but certainly not after 8 months. Maybe just accept that you shouldn't have sat on it for 8 months before installing it if you weren't sure you were going to like it and were going to want a refund otherwise?

[โ€“] catloaf@lemm.ee 13 points 1 month ago

No, they make all kinds of exceptions. I'd just write a note about it not meeting expectations when you actually played it.

If they don't accept it, I'd just eat the few bucks as the cost of learning to inspect purchases right when you make them, whether that's software or physical.