this post was submitted on 03 Nov 2024
235 points (98.4% liked)
Technology
59135 readers
6622 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Can confirm. My phone got kicked off when they started sunsetting 3G. They called me (on said phone with no service lol) and said I needed a new phone. I said "no I don't, put me back on the network". We went back and forth, then they forwarded me to the tech department
The tech says "you need a new phone". I said "no I don't, I have all but one of the new bands and others with my phone have already gone through this process with you guys". He said "you can't believe everything you read online", I said "be that as it may, I looked at the specs for both my phone and your network, and it meets the requirements"
He starts telling me there's nothing he can do on his end, I say he just has to find an override to stop blocking my phone. He says he doesn't have any options like that, I promise him it's there
After getting tired of going in circles, I say if he doesn't know how to do it he needs to ask someone or pass me to a higher tier. Surprise surprise, my phone instantly shows bars and he tries to gloss over the whole thing
lol