this post was submitted on 04 Sep 2024
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I was looking at a potential new job until it occurred to me to ask about dealing with "on-call" support.

As I work in tech, there is usually an expectation that some level of support is handled off hours in case systems go down. However this position didn't have any compensation for making yourself available and generally only 15 mins from a phone or computer to support the systems. The best they could offer was "time in-lieu" if you get called, which is basically saying they'll let you work your contracted maximum hours despite it being unsociable hours.

Fuck that.

After seeing elsewhere someone commenting that they would refuse to on-call if there was also a "return to office", because if they had to go to the office to work, then how could they possibly support it from home, it made me wonder what other things should I remember to enquire about when interviewing and asking the hiring company?

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[–] trustnoone@lemmy.sdf.org 10 points 2 months ago

Some things that worry me are "coding superstar" "your in a small team so must be able to do multiple roles" usually means you have to work put everything on your own without support, just i want moreeee im super wary if i hear "we're like a family" normally means i want you to do things most companies cpuldnt ask for, like working extra hoirs without pay.

Also i usually ask "how do you find working here" if they seem excited or happy i take it as a good sign, if they look worried, angry or theyre like "it takes time getting used to" im a bit wary.