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What is the deal with cloudflare reviews (programming.dev)

submitted 3 weeks ago by hal56@programming.dev to c/programming@programming.dev

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I recently stumbled across Cludflares trustpilot page and the reviews were completely mismatched from the way I have experienced people talk about them on forums. The reviews on trustpilot make them sound awful, but I have only seen recommendations for them on forums, often people say they are the best DNS provider.

Whats up with that? Does anyone know why there is such a disparity.

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[–] MangoPenguin@lemmy.blahaj.zone 3 points 3 weeks ago* (last edited 3 weeks ago)

Yeah they get a lot of users due to the free plans they offer, so I imagine there's just a lot of reviews as a result, both good and bad.

Also due to the free plan and being commonly used by home lab groups or small businesses, I think there are a lot of users that don't fully understand what they're getting into with CF and may be upset when they find out later on.

If you follow their ToS and understand what cloudflares proxy is doing to your traffic then it all works just fine.