this post was submitted on 05 Jul 2023
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I'd like to know what I am doing wrong when trying to log-in. I can't be the only person having issues.
I have this account (Hazdaz) and I've tried logging into wefwef, Connect and Jerboa. On ALL three apps on my Samsung S21FE I get an error message that my credentials/password isn't correct. I've used my PC and reset the password. Changed at least 2 times now and tried again logging into these 3 Android apps and the error is the same. What can I possibly be doing wrong? The only way I can access Lemmy is on a computer. I've asked about this a few days ago and some helpful people replied but nothing they suggested worked.
How can this be so difficult?
When it asks for username type email instead the username does not seem to be valid when signing in I have found.
I have tried username, I have tried email. I have tried all lowercase username. I have tried all uppercase username.
I have tried every imaginable combination and I feel I am missing something obvious. Do I have to enable access from my desktop to allow a mobile app to also log in? Makes no sense, but I'm running out of possible issues.
Make sure you are selecting the instance holding your account. Eg: if you signed up on "lemmy.world", then in your mobile app > in the log in page select "lemmy.world" then enter your creds and log in.
Here is a screenshot from "jerboa"
I have gone to that screen a million times now. I have tried lemmy.world and lemmy.ml (even though I am pretty sure it is .world). I have used "Hazdaz" "hazdaz" and "HAZDAZ" and I've triple checked my password. I've done this over and over and I always get "incorrect log-in" or something like that.
I don't know what else to do.
Lemmy.world is going through maintenance right now. I think it mostly finished yesterday though. Could have had something to do with it.
But every time I try to log in there is maintenance?! I just don't get it. I've tried maybe 2 dozen times over the last week on multiple apps on multiple devices and same issue. I've reset my password multiple times. I've double, triple and quadruple checked the password I type in.
Is there a way for more than 2 people to have the same username?? That makes zero sense, but so does not being able to log-in on a mobile device and yet I can post this fine on my desktop.
Might want to see if you can contact the devs for .world. They might be able to help you, it's a strange issue you're having.
might be wrong instance? nail down the instance/capitalization of the account. change password to no special characters.. verify on desktop first.
I JUST changed my password again. No special characters. Logged off my desktop, logged back in. No issues. Then tried it with Jerboa and no luck. I don't know what I can possibly be doing wrong.