this post was submitted on 03 Aug 2024
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That's very unfortunate. Open source development can seem like a thankless job sometimes... you start out building something because it's fun, or you want to challenge yourself, or learn something new... and then other ppl start making demands, those start to pile on, and it quickly becomes a stressful job.
Sorry to see that app go, it had a lot of potential.
The developer of Raccoon actually liked receiving feedback and constructive criticism, most of the issues reported had been solved it no time.
The main reason for the takedown was that, using his real name and surname, his reputation as a professional developer was being damaged by people crying that 4.1/10 for Markdown sucked, that it was the app with the lowest score ever, etc.
Seeing real damage and real losses in your personal life (for something you do as a volunteer) was probably perceived as a betrayal.
Yup people can be vicious even when somethings totally free, it's horrible.
I forgot which company but they had an open source product. They only accepted feedback from paying customers. They were heavily criticized for it. I thought it was a great idea...
@IllNess
Random non-paying user: "Hey guys, I found a bug in your app, maybe you want to have a look at this"
Maintainers: "Na-na-na-na-na not listening! We'll keep the bug there because you are not the boss!"
Yeah, that sounds like a very stupid strategy.
Random non-paying user: "Why aren't you working for free for me!!!!? My problems are the most important! Why aren't you working on this?!!!!"
Yeah that sounds more like it. Fixed it for you.
@IllNess but that one you can ignore whether it's paying or non-paying, so you are talking about a completely different case
Reading, processing, deciding and ignoring all takes time and effort.
Better just filter them out in the beginning.
@IllNess true, no need to fix bugs if you don't know about them.. how smart. So much time saved.
If the bugs annoys only non paying users, then they got what they paid for.
If the bug is so wide spread it affects paying users, it will be fixed.
Works perfectly. Smart. So much time saved.
@IllNess Tell that to CrowdStrike customers, lol.
It definitely had potential. Was my main driver for Lemmy. It had the best layout of posts, modern and sleek handling, etc. Markdown worked just fine for me. The minor bugs I noticed didn't bother me much. Am sad to see it implode like this... hope the dev will change his mind or someone will pick up the pieces.
Yup people can be vicious even when somethings totally free, it's horrible.
It has already happened with Artemis last year. It will continue happening but it's how FOSS works.
Luckily there are other apps available, and the developer of Raccoon always said his project was experimental and did not intend to replace any of the more well established apps.
One of his mottos was "when im doubt, look at Jerboa for Lemmy".
Hopefully he can read your comment about potential of Raccoon and change his mind. If it wasn't for you and others that got together and did something none of us would be here right now.