this post was submitted on 30 Jul 2024
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During a recent episode of The Verge’s Decoder podcast, Logitech CEO Hanneke Faber shed some possible insight into the company’s view on one of its most important products. Saying that “the mouse built this house,” Faber shares the planning behind a Forever Mouse, a premium product that the company hopes will be the last you ever have to buy. There’s also a discussion about a subscription-based service and a deeper focus on AI.

For now, details on a Forever Mouse are thin, but you better believe there will be a catch. The Instant Pot was a product so good that customers rarely needed to buy another one. The company went bankrupt.

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[–] hedgehogging_the_bed@lemmy.world 78 points 3 months ago (1 children)

Logitech's desire to put AI in my IO devices is exactly why I am moving to a different manufacturer. I want solid hardware, not hardware as a service. HP also is trying this with printers and it's total bullshit.

If I am paying a monthly fee, I'd better not also have to buy garbage hardware. That better be provided for free and replaced when it inevitably fails.

[–] stealth_cookies@lemmy.ca 11 points 3 months ago

Logitech pissed me off years ago when they didn't honour a warranty because I bought a flawed product before they extended the warranty on them.

I have not even been tempted by their products because there are so many other peripheral manufacturers out there that put out great products.