this post was submitted on 19 Jul 2024
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Major IT outage affecting banks, airlines, media outlets across the world (www.abc.net.au)
submitted 1 month ago* (last edited 1 month ago) by rxxrc@lemmy.ml to c/technology@lemmy.world
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All our servers and company laptops went down at pretty much the same time. Laptops have been bootlooping to blue screen of death. It's all very exciting, personally, as someone not responsible for fixing it.

Apparently caused by a bad CrowdStrike update.

Edit: now being told we (who almost all generally work from home) need to come into the office Monday as they can only apply the fix in-person. We'll see if that changes over the weekend...

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[–] aaaaace@lemmy.blahaj.zone 64 points 1 month ago (3 children)

https://www.theregister.com/ has a series of articles on what's going on technically.

Latest advice...

There is a faulty channel file, so not quite an update. There is a workaround...

  1. Boot Windows into Safe Mode or WRE.

  2. Go to C:\Windows\System32\drivers\CrowdStrike

  3. Locate and delete file matching "C-00000291*.sys"

  4. Boot normally.

[–] ArcaneSlime@lemmy.dbzer0.com 15 points 1 month ago

For a second I thought this was going to say "go to C:\Windows\System32 and delete it."

I've been on the internet too long lol.

[–] Sarmyth@lemmy.world 6 points 1 month ago

Yeah I had to do this with all my machines this morning. Worked.

[–] LadyAutumn@lemmy.blahaj.zone 4 points 1 month ago (1 children)

Working on our units. But only works if we are able to launch command prompt from the recovery menu. Otherwise we are getting a F8 prompt and cannot start.

[–] Malfeasant@lemm.ee 1 points 1 month ago (1 children)

Bootable USB stick?

[–] LadyAutumn@lemmy.blahaj.zone 4 points 1 month ago

Yeah some 95% of our end user devices (>8000) have the F8 prompt. Logistics is losing their minds about the prospect of sending recovery USBs to roughly a thousand locations across NA.