Louis Rossmann

Edit: added pinned comment info below

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Comment by @NavPlays01:

We need to Voice this out but No. No one says stuff about this

Reply by Louis, @rossmanngroup:

I do

Summary

1. The speaker discusses the repair policies of Samsung and Google, highlighting how both companies restrict the use of unauthorized parts by independent repair shops.
2. They criticize Samsung's self-repair program for selling batteries glued to screens at a high cost, making it impractical for users to replace components.
3. The speaker emphasizes the importance of the right to repair movement to access original OEM parts for repairs, rather than resorting to aftermarket components.
4. They argue that restrictive repair policies are designed to push consumers towards purchasing new devices rather than repairing existing ones.
5. The challenges of repairing a Google Pixel 6 phone, such as the high cost of purchasing a replacement screen and the difficulty of achieving a liquid-proof seal during DIY repairs, are discussed.
6. Google's repair program is criticized for being expensive and impractical, especially compared to the lower prices of buying a used phone on eBay.
7. The speaker touches on the issue of manufacturers making it difficult to obtain original parts, leading consumers to opt for aftermarket parts for economic reasons.
8. They warn about manufacturers like Samsung and Google requiring customers to surrender replaced parts and potentially not returning the repaired device.
9. The importance of right to repair laws and transparency in repair policies is emphasized.
10. The speaker discusses how repair shops should return customers' devices in the same condition they were received, even if the shop decides not to fix them.
11. Companies like Apple, Samsung, and Google are criticized for creating repair programs that restrict independent repair shops and require them to report customer data.
12. The importance of consumer rights and privacy, emphasizing the need for transparency in these repair programs, is highlighted.
13. They argue that these programs are more about PR and control than actually helping consumers, urging people to be aware of the propaganda surrounding these initiatives.
14. The speaker discusses the issue of manufacturers preventing consumers from repairing their own devices, stating that this practice infringes on the rights of ownership.
15. They express concern that consumer protection agencies are not addressing this issue and emphasize the importance of standing up for the right to repair devices.
16. The speaker advocates for a world where individuals have the ability to fix their own devices without interference from manufacturers.