620
The FTC is investigating PC manufacturers who scare you away from your right to repair
(www.theverge.com)
this post was submitted on 03 Jul 2024
620 points (99.4% liked)
Technology
59389 readers
2841 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
This is the best summary I could come up with:
Ever seen one of those “warranty void if removed” stickers covering the screw holes on a gadget?
Gigabyte includes: “If the manufacturing sticker inside the product was removed or damaged, it would no longer be covered by the warranty.”
“The Warranty Act prohibits warrantors of consumer products costing more than five dollars from conditioning their written warranties on a consumer’s use of any article or service, such as repair service, which is identified by brand, trade, or corporate name, unless (1) the warranty states the article or service will be provided to the consumer for free, or (2) the warrantor has been granted a waiver by the Commission,” the FTC writes.
“FTC investigators have copied and preserved the online pages in question, and we plan to review your company’s written warranty and promotional materials after 30 days,” the agency is telling each firm.
In 2018, the FTC put Nintendo, Sony, and Microsoft on notice for doing the same thing with their game consoles, as well as Asus, HTC, and Hyundai.
iFixit has a blog on how “warranty void if removed” stickers may be legal in other parts of the world.
The original article contains 406 words, the summary contains 190 words. Saved 53%. I'm a bot and I'm open source!