this post was submitted on 15 Jun 2024
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[–] moosetwin@lemmy.dbzer0.com 101 points 4 months ago (22 children)

we shouldn't have had to transition but if you didn't know they were doing this then you probably haven't tried to play the game within the last 5 years

[–] Hasherm0n@lemmy.world 97 points 4 months ago (21 children)

I'm one of those people. I haven't played in years. I may never have played again. I only found out because my daughter is now at an age where she asked if we could play together. I received no notice from Microsoft and I don't do social media so it was a complete surprise to me when I couldn't log in, then find out through their support that I had lost access to something I had legally paid for.

[–] Drigo@sopuli.xyz 10 points 4 months ago (1 children)

I got so many emails from them telling me to transition the account or I would lose it. So they did give lots of notice.

Even tho it sucks losing access, it's still a great game worth every penny

[–] Hasherm0n@lemmy.world 4 points 4 months ago (1 children)

So did most of my friends, but I checked multiple times and confirmed that I had nothing. I would have been a lot less annoyed with them if I had received an email and missed or ignored it. For whatever reason, the notifications never made it to me.

[–] sugar_in_your_tea@sh.itjust.works 6 points 4 months ago (2 children)

Probably spam filter? I remember consciously ignoring them for over a year until I finally gave in and converted.

[–] psud@aussie.zone 1 points 4 months ago (1 children)

A search in Gmail (which that used) finds stuff on spam. Also Gmail won't put a Microsoft company's mail in spam

[–] sugar_in_your_tea@sh.itjust.works 1 points 4 months ago (1 children)

Also Gmail won’t put a Microsoft company’s mail in spam

I highly doubt that's true. I have gmail, and it puts official stuff in spam all the time.

[–] psud@aussie.zone 1 points 4 months ago (1 children)

Official stuff, sure, but not system generated email from giant companies like Microsoft

I've had system generated email from Valve go to spam (e.g. security codes). Same with security codes from major banks. It happens a lot less than smaller orgs, but it still happens.

[–] Hasherm0n@lemmy.world 1 points 4 months ago

I did check that at the time as well. Nothing was there.

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