this post was submitted on 10 Apr 2024
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Matrix is also extremely complicated to sign up for. I tried getting some tech savvy friends to sign up for Matrix the other day. Even for someone tech-savvy it is waaaaaaaay too complicated. Many of the clients don't even have a sign up option, you need to sign up elsewhere first.
Yeah...for many of these programs the onboarding is so daunting, even for those who are tech savvy. Laymen don't stand a chance with something that is that complicated. It doesn't often seem to be a technical issue either, more-so a user experience or design problem
Oh 100%. The problem is that there's a lack of UX designers and such in the Open Source community. There's technical people building stuff but they often don't know how to make a good user experience (or in some cases they don't care to).
personally when it comes to the onboarding im more on the side of "self host your own onboarding, for friends and family and shit, and then federate out from there if needed."
Theoretically doing a clean onboarding shouldn't be very difficult. More involved i suppose, but if you don't have the time to figure out how a federated instance works, (or to properly document it) you shouldn't be on the internet, you have more pressing matters to attend to.