this post was submitted on 01 May 2024
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Qantas investigating reports customers have access to other passengers' information on app (www.abc.net.au)
submitted 6 months ago by trk@aussie.zone to c/australia@aussie.zone
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Qantas is investigating reports of customers having access to other passengers' information on their app.

In a statement issued this morning, the airline said it would provide more information as soon as possible.

"Qantas is investigating reports of an issue impacting the Qantas app this morning," a spokesperson for their airline said.

The scale of the issue has not yet been confirmed.

Luckily I can't afford to travel anywhere so this won't affect me, but probably will others.

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[–] ChapulinColorado@lemmy.world 4 points 6 months ago* (last edited 6 months ago)

It is scary easy to leave a shared variable by a novice programmer or to misunderstand caching and cache collisions by the same group. It is part of learning, the scary part is that most profit driven companies see it as cost of doing business and have them on the front lines of production code. In order to push out code faster and cheaper QA and unit testing suffers and the consumers are the ones that end up with the highest risk.

Some companies reputations do get affected to the point it affects business or partnerships (see Wyze cameras and their removed recommendations from tech sites) but something needs to change and regulation is light on fines for companies doing this over and over (along with data breaches).