this post was submitted on 02 Apr 2024
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Programming
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They filed a bug report, with a reproducible bug.
Some guides on how to contribute to FLOSS projects even go as far as listing this as one of the main ways to contribute to projects.
But here you are, describing a run-of-the-mill bug report, filed among hundreds of bug reports, in a ticketing system explicitly opened to the public so that everyone and anyone in the world could file bug reports, as a request for "special treatment for free".
Do you think every single person filing a bug report is asking to be given special treatment for free? Everyone's bug is very important to them too. What makes you think this case is special or even any different?
The report of the bug is not the problem. The prioritization, reasoning for the prioritization, and demand that it be fixed quickly for their product launch was the problem.
The fact that when asked, they offered pay for a spot fix rather than maintenance, essentially abusing the Commons for corporate profit, and being super fucking rude about it, was the problem.
People in this thread are arguing otherwise.
Users filing tickets do not prioritize jack shit. That's not how it works. At best they mention an issue is important to them. Not even in big corporations dealing with internal tickets things work like that. The responsibility of prioritizing work lies on the project owners, exclusively.
Literally what each and every single user affected by a problem asks in their bug reports.
Again, why do you feel this is something that warrants your outrage?
Okay so talk to one of them about it. I'm with you on this part. So bizzaire.