this post was submitted on 02 Apr 2024
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Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer's comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won't get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

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[–] AA5B@lemmy.world 0 points 7 months ago (1 children)

Maybe OP didn’t share enough context, because this whole thing looks like a big over-reaction on their part.

  • There’s no accusation of misusing the license, so they’re using it properly
  • there’s a bug tracker, which they used for a bug report
  • OP demanded money when there was no expectation of it

So what’s going on here? With the information given, Microsoft did what they should have and OP is acting the huge asshole

[–] maynarkh@feddit.nl 1 points 7 months ago

I think what set them off was the MSFT guy saying "this is high priority".