this post was submitted on 17 Feb 2024
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Google tests a feature that calls businesses on your behalf and holds until an agent is available | TechCrunch::Google is testing a feature that places a call to a business , waits on hold and then give you a call once a representative is available.

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[–] modeler@lemmy.world 3 points 4 months ago

Which, will also hurt the call center manager, until they hire enough staff to answer the fucking phones in less than 30 minutes.