this post was submitted on 13 Jan 2024
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Minecraft

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Lost minecraft license after migrating my account (lemm.ee)
submitted 10 months ago by OhShitSon@lemm.ee to c/minecraft@lemmy.world
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I migrated my account back in June, got a mail saying it was successful and didn't think more of it. Today after not playing MC since 2019 I felt like playing again after seeing that Tekkit was back. However when I log into my Microsoft account, my only Microsoft account, all I get is the option to buy the game again, even though I've owned the game since early Alpha.

I've tried contacting support, but the reply I got said they don't help with migration related issues anymore.

Anyone have had the same issue as me? Is there any hope to resolve it or am I SOL?

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[โ€“] kvadd@lemmy.world 2 points 10 months ago (1 children)

Yeah, i'm in the exact same position. It kind of sucks that i paid money for it and now i don't even have access to it because Microsoft did a truly shitty move. It should be illegal to take away access to a product you paid for like this.

[โ€“] devious@lemmy.world 1 points 10 months ago

Yeah, I am sure it is! What is even more annoying is that I didn't even receive an email from Microsoft that it was happening (not sure if that was just me). I am sure it is illegal (or at least a breach) but I can't imagine how many likely costly hoops you would have to jump through to get them to honour the agreement.