Note: Piracy is not an answer. I understand why, and do agree to a certain extent... But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹... coming from someone who could never ever afford to purchase games, nor could my parents... Hence I've always played bootleg, or pirated games.

TL;DR

What's wrong?

Their launcher has a terrible UI AND UX.
They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn't that big of a deal, but idk.)
They are actively anti-linux for some reason.

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[–] lemann@lemmy.dbzer0.com 6 points 11 months ago

Steam also releases pretty cool stuff, and continues to support them way after release... My steam link got an update about three weeks ago, despite being discontinued back in 2018

Also, the steam link can run custom apps (like Moonlight for those who would want to use it for generic low latency streaming without a Steam account) and has the ability to enable a SSH server and root access. There are some limits though on what things you can modify, particularly relating to the boot sequence and the included kernel, as it has a hardware secure boot implementation. The OS is on GitHub anyway.

I will happily give my money to companies like this that actually provide value to their users, even years after the fact. Doubly so if they are domestic or western - it is so rare nowadays to find a western company that isn't blatantly and purely leeching their users