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Adobe faces big fines from FTC over difficult subscription cancellation (appleinsider.com)

submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world

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Adobe faces big fines from FTC over difficult subscription cancellation::Adobe could face hefty fines related to its overly difficult and costly subscription cancellation practices due to an ongoing Federal Trade Commission Probe.

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[–] Pyr_Pressure@lemmy.ca 2 points 11 months ago (1 children)

If you get a $5/ month discount on a $30lmonth plan and decide to cancel after 6 months, you shouldn't be fined $150 for the remaining 6 months.

You should be fined $30 for the $5/month you saved on the 6 months you already used. They would try and charge you for the rest of the term instead while removing your ability to use the product for that time, making it pointless to cancel.

[–] lud@lemm.ee 2 points 11 months ago* (last edited 11 months ago)

By my calculation it's actually cheaper to go with the annual plan (creative cloud all apps) and cancel after 6 months and pay the fine than it is to just go with the monthly plan. (The discount is 30 USD per month)

So I consider that to be reasonable.