this post was submitted on 12 Dec 2023
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The number of comment that says " I would buy one, but" is amazing !
What this company is doing is what every company should do, from laptop to tablet. As well as tractors. Dot being able to repair what you buy is fundamentally flawed!
TBF it's not available in the USA, and a lot of us are in the USA...plus even if we got one, a lot of the bands wouldn't work, so it's not like you'd have a good connection with it.
This is the reason why I never bought an Asus phone despite hating our primary options in the US (Samsung, Apple, Google) and really wanting one. It seems most manufacturers forget that T-mobile bands exist despite them being nearly tied for #2 in marketshare in the US.
How tragic. I'm sorry. As a dirty Yuropoor I'll buy one in your place and enjoy it for you.
That's the biggest thing for me. If I can get a similar phone to work in the US with no stability or functional compromises, I'm happy.
You're right, it is amazing. These people are giving honest constructive criticism of a product. Companies often have to pay money to get that information. These complaints are generally valid as well.
The company's commitment to repairability is commendable but it's in lieu of other important factors. If I have to make the choice between having the newer OS with stronger, more powerful hardware or the ability to repair my device I'm going to choose the former every time. From the get-go the device might last longer simply because I won't want to get rid of it as quickly. The 5 is of course a significant improvement over previous releases but it's still behind. If they can deliver a device that is not immediately outdated in comparison to other phones of similar price then this would be a no brainer for me and likely others as well.
Similarly availability is another major factor. You can't buy what you can't get your hands on. Even more importantly it's even more futile to buy one for a network that doesn't support it at all. Obviously the creators just aren't ready to expand into another market and that's fine but it doesn't make the criticism any less important for their mission.
For the same price, a Fair Phone is always going to be outdated. They can't scale as much as the big manufacturers can and they (are trying to) avoid slave labor etc.
It's simply not possible to be as cheap as the others who do everything to be as cheap as can be.
Framework ship laptops to Australia and has a headphone socket. Great company. Great products. Great experience, highly recommend. I can't recommend products that don't sell and support in my market. I don't have any loyalty to Fairphones or Steamdecks or any other product from low effort companies that don't ship beyond NA or Europe.
Yet they don't sell in the USA, and they don't have a headphone jack. A company meant for repairability and reliability not having a headphone jack. That's like when framework removed it from the 16 inch laptop.
I don't think your comparison to Framework is justified since 1) they made a headphone jack expansion module that's available along with all the other ports and 2) the Framework 16 has 6 expansion bays instead of 4. If you need a headphone jack you get a 25% increase in configurable ports, and if you don't need one you get a 50% increase in ports. Plus, you can easily switch between those two cases.
And 3.
They're small and I could lose it and would have to spend even more money for a replacement.