this post was submitted on 22 Nov 2023
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Piracy: ꜱᴀɪʟ ᴛʜᴇ ʜɪɢʜ ꜱᴇᴀꜱ

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Crunchyroll

  1. Read the article on account deletion.
  2. Submit a support ticket.
  3. Get response: pLeASE Be awaRE cRuNChyRoll CustoMEr SUPPorT no lONGEr diReCTLY handleS CUstOmEr Data reQUests FoR gDpR, CCPa, aNd lgPd.
  4. Remind yourself that your ticket wasn't entirely useless. They gave you links to multiple forms to delete your account depending on the jurisdiction.
  5. Navigate to “CCPA Request Form” if you live in California. “All Other Requests” if you live outside of California.
  6. Select the appropriate form based on whether you live in the “European Union and the United Kingdom,” “Brazil,” or “United States, non-California” region. If you live outside of these regions, send an email to the listed email address. I go with the “European Union and the United Kingdom” region.
  7. Indicate that you are a customer.
  8. Specify that you want to make a data erasure request.
  9. Click on "Crunchyroll, Crunchyroll Games" among the options, disregarding the other unrelated services.
  10. Provide your first and last name, email address, and country of residence.
  11. Confirm that you own the email address.
  12. If you receive an email stating they couldn't find your Crunchyroll Games account, respond that you don't possess a Crunchyroll Games account.
  13. Sign an account deletion contract with the blood of your newborn.
  14. Support may delete your account, they didn't delete my account yet.

Piracy

Account? What is account? Can you eat account? Is account an instrument?

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[–] lukas@lemmy.haigner.me 0 points 11 months ago (1 children)

Most piracy websites don't need accounts to pirate content. You don't need to delete accounts if you don't need accounts. Therefore, account deletion is a zero step process for the average pirate, compared to Crunchyroll's eye-watering 13 steps. Legal streaming services must use accounts to restrict access to content they pay for unless they want to go bankrupt. Legal streaming services must use accounts, while illegal streaming sites don't. So yeah, I think this is related to piracy.

[–] AnonTwo@kbin.social 0 points 11 months ago

Not really, it's more internet in general. And if we look at social media, they have accounts as frustrating as crunchyroll to fully delete but without anything to pirate.

Like it's a fair complaint but, to be fair

If you're trying to delete your account you're already going to a different provider (in this case, piracy), so it's not like you would've happily come back to Crunchyroll just because they let you delete your account easier.