this post was submitted on 20 Nov 2023
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So sad when it happens (lemmy.ml)
submitted 10 months ago by RmDebArc_5@lemmy.ml to c/linuxmemes@lemmy.world
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[โ€“] GladiusB@lemmy.world 7 points 10 months ago (1 children)

It's scary. Straight up. You don't know if changing it will put you into a situation where there is no one there to help. All your information is on these machines and Windows for all it's faults is a bought product with customer service.

Making a change without a safety net or someone to walk you through it is ballsy. Research is important and no offense, hard to find for Linux. Sure there are many "how to" videos and scenarios. But what if I play a game and I cannot absolutely live without it. And all of its plugins?

[โ€“] neshura@bookwormstory.social 2 points 10 months ago

customer service

Not unless you're a business customer lol, don't get me wrong they do support but the quality really isn't much above a community Linux forum (at least where I live). Not that the average Joe knows that so the claim is still a valid reason why people don't switch.