this post was submitted on 20 Nov 2023
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Technology
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I just saw a headline that he’s going to work for Microsoft now.
My employer heavily uses Microsoft, and I’m in IT.
Since June, Microsoft eliminated all their training staff - the folks who show others how to use their software, reclassified their customer experience staff to eliminate the role - these folks met with customers to solicit product feedback and find out what people actually want, made unilateral and poorly communicated changes to security policies that impact hundreds of our users, turned on beta (preview) features for end users without testing - in some cases rendering software inoperable in our environment, and is disabling or limiting features that work(ed) in software covered under our enterprise license end is encouraging people to purchase entirely new software systems from Microsoft to regain the lost functionality.
Honestly, if he was fired for pursuing profits over quality, then he’ll fit right in.