this post was submitted on 11 Nov 2023
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[–] krellor@kbin.social 0 points 1 year ago (1 children)

I didn't see it on the article, but I would expect that returns/replacements for broken, defective, or misleading items will still be free. I'm guessing the problem is people using free returns when buyers remorse kicks in.

[–] CmdrShepard@lemmy.one 2 points 1 year ago

If that's the case, I imagine they'll suddenly see an uptick of destroyed merchandise coming back. Seems counterproductive because then there's no way to resell it.