this post was submitted on 01 Nov 2023
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Is it too much to ask that I might be able to just pay for this service? Sometimes I want or need food ordered. If it costs $20 to have it delivered, and pay the delivery person fairly, sometimes that's worth the cost to me. I wish tips were an extra for "thanks for doing something above and beyond or awesome". They shouldn't need to be expected.
$1.99 convenience fee $4.25 app fee $3.99 delivery fee Oh, and don't forget to tip your driver because none of this goes to them.
^^^^ this cap needs to stop. Just give me the $15-$20 delivery fee and be done with it.
15-20 USD for delivery service is really expensive man.
Which is why it’s only worth it sometimes. If that’s what it takes to provide the service without fucking someone over to the point that I’m expected to help them recoup their loss, then yeah, that’s what it should cost.
This is the spirit is what I’m after. It’s likely usually going to seem lopsided if I’m paying to have one meal delivered, but If in having a meal for a small group or the family with some leftovers expected, it likely seems more reasonable. The people doing the work shouldn’t be getting screwed, the business should get to cover cost and make a small profit, and the customer gets to make choices without having to do fee gymnastics for every different place with a sprinkle of guilt that you’re responsible to decide what to pay the workers via tip.
I expect food delivery to be kinda expensive, you’re usually saving me 30-45 min to go get it, wait for the order, and return.
That's about what they make with tips and an hourly pay for doing the task. Instead DD has created the system where that responsibility falls on the customer buying food.
No it isnt?
I just wish the fees weren't based on a percentage of the total bill, on top of the fact they blatantly jack the menu prices up. A few of us would like to use DD and similar for work lunch, sometimes. The charges for $60-80 of food is ridiculous, when it should be a flat rate for the service. You'd think they would want to incentivize these larger orders. Assuming the food is ready when the driver arrives, there should be no difference for the driver, who would generally get tipped on top.