this post was submitted on 01 Nov 2023
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DoorDash now warns you that your food might get cold if you don’t tip (www.theverge.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

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[–] Ghostalmedia@lemmy.world 36 points 1 year ago (2 children)

I used to work in that crummy space on the HQ side of things.

That’s a little part of it, but there are bigger reasons. Orders with low driver payouts are less likely to get claimed by the contractors in the market. They will sit around longer waiting to get picked up.

Moreover, in order to move a low paying order, DoorDash’s algorithm will be more likely to bundle the order with one or two other orders. That will boost the payout or the claimed job, but it will also make your food wait on a counter an in a car.