this post was submitted on 25 Oct 2023
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Oh because if an application doesn't exist natively in azure, ie not a MS Store app, then you can only deploy by uploading the msi which of course is one version. At an MSP with thousands of devices in dozens if not a hundred tenancies, and new software versions being released daily, you need something that will update all that.
Chocolatey is just for the poorer customers, a best effort, immybot for soe management though if the customer is full. Whenever Microsoft finishes getting their own repository fixed though, using winget could be the new chocolatey. Right now it doesn't do patching or at least it didn't 12 months ago. It could install and report but not update.
So thinking of solution life cycle you want something that doesn't need tons of manual innervation, and you can use PDQ or chocolatey or immybot or whatever. Microsoft can handle its first party software suites and rmm deployment but 3rd party at this stage is just not good enough.
Hope that helps