I think we're on the right path in terms of ensuring we've got a work environment and culture that allows people to be productive, to have balance in their lives, and to grow within the company. Everyone has the right to form a union, and certainly in the future, wherever it takes us, we'll respect that. But we're very much focused right now on how to create the best work culture and environment we possibly can.

We're always listening to our workers and we want to make sure we have both formal and informal ways of getting worker feedback and understanding the needs of our employees and where we can improve. And we always act on that feedback. And, as I said earlier, there is always a right to form unions and we respect that.

Well, yeah, congrats, he basically just stated the law: yes, everyone (in the US and many other countries) has the right to form unions. To "respect that" is to acknowledge that right.

I know the bar is damn low for good corporate behaviour, but man, it's apparently way lower than I realized...