this post was submitted on 06 Oct 2023
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New iPhone login prompts (lemmy.ca)
submitted 1 year ago by techwooded@lemmy.ca to c/apple@lemmy.ml
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Hey everyone,

I got a new iPhone 15 Pro, and I keep getting prompts to login to an old old old Apple ID that as far as I can tell, doesn't exist anymore. No password is accepted and when it goes to be reset, I get the notification that "This Apple ID is not valid or not supported". I know it did exist at one point, though I'm not sure it was before everything got converted to the Apple ID system, and as far as I know, there's nothing on the phone that requires this Apple ID, no music apps or anything. Anyone know how I can fix this?

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[–] Glaive0@beehaw.org 1 points 1 year ago

Upfront, it’s possible to make it BETTER, but not solve it. I forgot how though.

I had this as well, I think the app it was calling finally got removed from the App Store lacking dev support. I never solved it, but the prompts eventually stopped. I don’t remember how, though. I think you can look at app install history and might be able to find what was bought by that account and maybe rebuy that app with your current account?