this post was submitted on 30 Sep 2023
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Apple has acknowledged user complaints that iPhone 15 and 15 Pro phones are overheating, reports Forbes, but said that contrary to speculation, it has nothing to do with the phone’s hardware design. Forbes noted an update to Instagram has already rolled out with version 302, released September 27th, to address some of the issues.

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[–] otl@lemmy.sdf.org 6 points 1 year ago (1 children)

I can imagine it's a collection of bugs where it's sorta the OS' problem but sorta the application's problem. It probably reached a stalemate. Nobody really wanted to spend the extra engineering effort; maybe it would all have to be undone then rewritten again to get something out in time.

[–] Ghostalmedia@lemmy.world 4 points 1 year ago (3 children)

Maybe. As a developer I’ve found Apple reasonably accessible and cooperative if you find issues with new flagship products or features they’re developing.

If it’s really important, and you have a nice app or something prominent in a category, it’s not hard to get on calls with them, or get a meeting at their campus to talk shop on a solution. I’ve been able to, and the apps that I have in the store are by no means Instagram-level popular.

[–] Darkraisisi@feddit.nl 2 points 1 year ago (1 children)

I only ever received pushback and scepticism when uploading or updating my apps. Even with detailed instructions and clear explanations they always found some arbitrary way to deny the release or update. Only to walk it back later in the appeal process after you corrected them on the reasons they gave.

Even personal appeal over email/ phone was a mess, that were so secretive about the app reviewers that I can't imagine strolling over to the campus and collaborating with them.

[–] Ghostalmedia@lemmy.world 2 points 1 year ago

I’ve definitely received my fair share of bullshit from stupid reviewers. That said, when your company size or ranking in the App Store reaches a certain point, or your app is using some new parts of the SDK that they want to show off, then they AppStore marketing managers take your calls. The marketing folks can then help to coordinate meetings with their engineers.

The apps I work on are not as popular as Instagram, but I do work for a fortune 50 company, so they respond to my emails or iMessages. And if they respond to my janky ass, Meta can DEFINITELY get them on the horn.

[–] otl@lemmy.sdf.org 2 points 1 year ago

Cool insight - thanks! All points even more to bad planning by the Instagram team as you said originally.

I guess I wouldn't be particularly surprised. Apple put shitloads of R&D into power-efficiency. Can't imagine the culture at Instagram/Meta is like that.

[–] hemmes@lemmy.world 1 points 1 year ago

Hey, that’s some cool insight! Thanks!