this post was submitted on 15 Jun 2023
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Lemmy Support

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Support / questions about Lemmy.

Matrix Space: #lemmy-space

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Get this person banned, please.

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[โ€“] AnonymousLlama@kbin.social 0 points 1 year ago (1 children)

Can you give us any behind the scenes insight into how automod actually works?

I mean, not much of it is behind the scenes. A lot of it is out in the open.

But generally, we had the following rules on the sub I helped run (/r/Disneyland):

  • If something has a couple reports, send a modmail for a mod to investigate

  • If something has a bunch of reports without any moderator action, remove it

  • If someone called AutoMod a "bad bot", send a modmail for a mod to investigate

  • Automatically set post flairs based on keywords, common URLs, etc.

  • Auto-takedown posts with other URLs (link shortener, YouTube link, clickbait rumor mill sites like WDW/Disneyland News Today, etc.)

  • If a post seemed to be about our sister parks ("Tokyo", "Paris", "WDW", etc.) then it was removed and the user asked to repost it in the appropriate subreddit

  • If a post was about an in-person meet-up, remove it and direct them to our Discord

  • If a post was asking about planning a trip, remove it and redirect to the planning subreddit

  • If a post was an AMA, remove it and send a modmail to confirm the person's identity

  • Any sort of insults, politics (anti-vax etc.), or name-calling was removed, anywhere (this was a big one that did a lot of heavy lifting)

  • If an account had negative karma, remove any posts it made (usually trolls or bad novelty accounts)

Those were the big ones. It caused a lot of false positives and modqueue would always be full, so mods would go through the list a few times a day to find any stragglers that got caught in the filter.