How can we make it more popular?
this post was submitted on 10 Sep 2023
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Doesn't help when you have a moderator for a community as big as KDE that tells users looking for help to learn to code. Looking at you, @Bro666@lemmy.kde.social. Suppose to be a support community, and if anyone reports an issue or concern, he calls them rude and dismisses them with a repost of his article to go code it yourself. That's helpful to no one. If I were new to Lemmy and KDE, that would have made me leave both. Toxic mods are a problem.
One of the biggest things that has kept me off Linux is how toxic the community is.
Truth.
I try linux probably 2 times per year, every year, and at least hop between 5+ distros. Every time I run into issues, I ask the community, and I am completely shit on.
"Go back to microsoft you dumb fuck". Like ok. Didn't realize a distro completely nuking itself by me clicking update in the software manager was a me problem, but sure.
Every time you comment something like this, nice people come in and tell you how the Linux community is so accepting, followed by 30 comments telling you to kill yourself lmao.
Your problem is you didn't run some arbitrary command first that's only explained on a random blog not indexed by Google. Or you used the wrong distro and should have used X which has two other secret commands no one will tell you about, but once you spend 6 months learning the Linux kernel it all makes sense.
But if you copy/paste random commands from the internet and it breaks your distro you're stupid.
But I'm not gonna tell you how to do it via GUI. So here, copy this terminal command.
I think tech support is inherently bad for the soul.
I volunteered some time answering a few questions on a few Linux forums and chat rooms, at least the ones I could answer, and over time I would get more and more annoyed at the people who wouldn't help me help them: unable to actually describe their problem or the steps they've already tried, and sometimes becoming aggressive towards me when my first suggestion was something they either already tried.
But obviously it's wrong to take it out on Bob just because you were previously annoyed with Alice in an earlier interaction. Still, over time, it starts to leak into your interactions with new people who don't deserve it, and the repetitive iterations start to foster a particular toxic attitude that requires you to walk away. At this point my contributions are shielded away from actual people, where I fix things in wikis or documentation, rather than actually helping people troubleshoot real live issues.
Definitely, thanks for pointing out.
I always encourage people to leave toxic moderation for better communities. Good thing is in Lemmy there is always an alternative, even if smaller
To be fair he probably hears suggestions that would only 10 people ever use every day, every week, every month, every year. Also lemmy is not place for bugreports, go to KDE bugzilla or whatever they have.
But you can still deal with that respectably, or just not comment at all if you can't do it in a representative way.