this post was submitted on 07 Sep 2023
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That’s sucks. I’m not from the UK but isn’t there already a line rental fee she has to pay monthly or yearly? Is the “upgrade” more expensive overall?
Seems maybe a mobile phone is a better solution. At least they still work if the power is out (not if it kills the cell network too of course).
But your mum would have to change her phone number and learn a new device. And remember to charge it.
I remember getting my grandma a mobile phone for emergencies (Nokia 3310) and it was so hard for her to grasp how to use it.
The line rental is £5 . They essentially wanted her to pay for broadband she didn't want which is about 6 times more expensive plus an installation fee.
Nice little earner for BT. You can see why they're so keen on it
Wow that really sucks.