this post was submitted on 30 Aug 2023
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Having the e2e smokes be a requirement for PR merge is frustrating. But I’ve been on the fence before with this on my own teams. It’s enticing to have a completely “clean” main branch that has not been infested with regressions caused by a PR.
It also gives you confidence in the crummy cases where you need to push a fix to prod right now.
If the e2e’s flap too much, then it is not an option. I’ve tried it and it lasts one sprint before we nix it. It’s just too frustrating and development comes to a standstill.
I actually think that’s the best way to handle it.
On teams I’ve been on, typically a junior dev. Sounds crummy, but it actually gives them more experience with the product/code. I have been that junior dev before and I found it a positive experience.
I find it interesting that the junior would fix these issues. In my team we established a fictive role which each developer takes in sprint rotation. The developer in this role would then handle these cases and also drive the investigation of incoming support requests / bug reports, playing third level support in a sense.
How do you handle support requests in your team/company? Is it the developers or do you have a dedicated team for that?