this post was submitted on 13 Jun 2023
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I have tried to login yesterday and today from different mobile browsers (Safari, Opera, Firefox, Brave) and I never get passed the spinning wheel of loading. On my laptop I have no problems with it. What could be the problem and how can I fix it?

EDIT: Problem solved!

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[โ€“] slashzero@hakbox.social 2 points 1 year ago (1 children)

There is a UI bug where if you put in the wrong password it just spins forever (no error returned to the user)..

Please try to reset your password. That solves login issues for me most of the time.

Steps to do that:

  • Put the email address you signed up with into the login field and click Forgot Password.
  • check your email
  • click the reset password link
  • set your new password back to what it was supposed to be
  • try to log in

If all that fails, try again in a different browser.

Again, there are issues on the lemmy-ui GitHub page for password and wonky login behavior.

[โ€“] Glunkbor@lemmy.world 1 points 1 year ago (1 children)

I am using the correct password, though, so it should let me log-in like it does on a non-mobile browser. I just now tried to login via Safari on my laptop and there I got in with the same password.

[โ€“] INeedMana@lemmy.world 3 points 1 year ago (1 children)

My problem was that I had my username saved with a space at the end in password manager

[โ€“] Glunkbor@lemmy.world 3 points 1 year ago

Mate, you are my personal hero of the day. And I feel pretty stupid. This was the issue, I can now login, thanks!