While you're madly running about getting the store ready and dialling in the coffee.
And they're mad that you're not open before the opening time...
this post was submitted on 21 Aug 2023
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On the flipside, I once had a customer bang on the door one minute before closing, hold up his phone and say, "Your website says you're still open."
Once when I was working at an icecream shop as a kid:
About 45 mins after closing, while we were cleaning up and all the cash had been settled some crazy guy starts banging on the window demanding a milkshake.
New girl goes over to explain: "I'm sorry sorry we closed at 9, all the machines and registers are shut down"
Dude totally loses his shit. "I didn't know you were closed, I though you were open until 10, I demand a milkshake NOW!"
Sir, even if we were to try to, the registers are all closed, we couldn't ring it out.. "
" THEN JUST GIVE IT TO ME FOR FREE, I'M NOT LEAVING WITHOUT THE MILKSHAKE! "
Poor new girl is now visibly frightened, we are telling her to just walk away and ignore him"
Dude completely loses it and starts smashing on the window, culminating in him using several really offensive slurs and SPITTING on our window.
All because he thought we were still open, as if that's somehow our fault/responsibility.
Wow. Some people are just entitled little douches.