this post was submitted on 20 Aug 2023
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[–] chase_what_matters@lemmy.world 25 points 1 year ago* (last edited 1 year ago)

My best guess is he removed the screws from the phone and maybe they couldn’t service the phone because of that? Wild guess, used to work behind the Genius Bar, but that was almost 15yrs ago. But it sounds like a made up excuse tbh.