this post was submitted on 16 Aug 2023
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PC Master Race
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Philip Defranco's team asked...
"What are your thoughts on members of the community feeling this initial controversy wasn't taken seriously due to jokes about store plugs, kicks to sponsores, and the video addressing the situation being monetized?"
And LMG responded...
"We're LMG. Even when our content is serious, we have elements of fun in it. This has always been our style and we wanted to send a message to our community that just because the suits are talking about workflows and processes, the fun isn't going away."
I get what they were trying for, but it didn't work out at all. This was the ONE time they should've been serious the entire video.
Video
Yeah, it's okay to be like "Yeah, that's our normal style that we go for. In hindsight we should have maintained a more serious tone. "
I have to ask: why should they have been hyper serial through the whole video? Would you believe them more, or something?
I think they addressed many of the points that were raised and laid out plans to fix them, which I hold in much higher regard than an emotional apology alone. I don't believe or disbelieve what they've said - I will wait to see if they actually do better. My impression of Linus is that he's a self-assured hothead, but that doesn't mean he's a bad dude and I do think he's demonstrated a desire to do the right thing in the 10+ years I've been watching his content. I can't say if he's a good dude, but good people can and do make mistakes like he has and I think people in general deserve more grace than we've been collectively willing to give out.
That said there were parts that rubbed me the wrong way, like Linus characteristing Colton's apology to Billet as an "attempt" at an apology. Pretty sure it would have been heartfelt, but then I'm also pretty sure that Linus would be pretty mad at Colton and team for dropping the ball with the prototype. Still, it was a bit jarring given the general tone of the video, and it's yet another point in favour of "wait and see".
I am also waiting to see how their response on Madison's statements plays out. If nobody else at the company experiences what she did, I'll call it a win.
All up I don't think sacrificing their entire schtick would have made them any more credible here, but perhaps there's nuance I'm missing. Oh, and one more thing if anyone feels like yelling at me: please remember I'm not defending anyone; I'm coming at this from a place of remembering my own mistakes, and how I'd feel about being vilified for them. I always try to treat others as I'd want to be treated, and this is no different.