this post was submitted on 07 Aug 2023
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Yeah, seems like a blanket rule with Up. They said:
"Your account has been reviewed and unfortunately we are unable to allow you to proceed with payments to cryptocurrency exchanges. We apologise for the inconvenience, however the financial safety of our customers and community are our top priority."
Up initially blocked my payment, but after reaching out to them, I encountered no problems with crypto exchanges. Is it possible that they only restrict new accounts?
It has been about 6 months since I've used crypto so it could also be a new rule.
Yeah, I reached out to them straight away and that was their response. They didn't say anything when I then asked to close the account, so fuck em.
As someone that’s been with them for almost 3 years, this is actually really encouraging to hear. Crypto exchanges fail often, and the exchange rate is usually volatile. I’m glad I get to keep my high savings rate because they don’t take risks. To each their own though!
I just dont see how its a risk for them to ask 'are you sure?' and I say 'yes, thanks, I'm an adult'. Risk averted.