this post was submitted on 27 Jul 2023
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Scrolled too far down before a mention of Comcast. I was in charge of a handful of locations where we needed broadband. They were geographically diverse enough that we had to go with different options. Comcast was the most expensive, and by a lot. Like 30%, and the slowest in dl/ul by a large margin. Comcast was also the second worst one to deal with. The actual worst one was the faster, slightly less expensive Spectrum. They had by far the worst service. A couple of locations had small DSL companies that were a delight to deal with and reasonably priced, but slow as balls. And then one location had a municipal fiber option that was the cheapest, fastest, and easiest to deal with by far. Like, I swear to god I could call them and talk to a real network engineer that no joke actually knew more than I did. I don't mean this to sound arrogant; I am not great with networking. I'm just saying compared to "yeah, I have that in bridge mode because I don't need router capability I'm running my own" and being answered with something like "whoa I'm going to need to get a supervisor" vs them being like "hey can you open a terminal and..." Yes, yes I can open a terminal.
Oh no, Comcast is a terrible fucking company, we agree there.
Its just that in the city, it is either them, or ATT with literally a DSL connection. Coax, or DSL, that's your options lmao.