I'm having a very strange issue with the Jellyfin app for Android (using a Samsung Galaxy S23). Any time I have the player set to the built-in web player, the video will freeze every second or so, then pick up in a few seconds. While it's "frozen," tapping on the screen to bring up the scrollbar will start it playing again. So the video plays fine as long as I keep tapping on the screen every second or so; obviously this won't work. It's not a bandwidth issue; it happens even when I drop the bitrate to 360p.

If I open a web browser and log into Jellyfin on the same device, it plays perfectly. It's only when I use the web player built-in to the app.

I tried using the built-in ExosPlayer, and it gives me a blank screen when I'm transcoding HDR->SDR with tone mapping. Using an external player (VLC) works, but it doesn't transcode at all; it just direct streams everything, which is no good when I need to play Dolby Vision content or drop the bitrate to stream over my internet connection.

I can certainly just use Jellyfin through a web browser, but it would be nice to be able to get the app working.

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[–] corroded@lemmy.world 3 points 1 year ago (1 children)

I feel like a bit of an idiot. I have tried everything to get this working... except for re-installing Jellyfin on my phone. I cleared data, uninstalled the app, re-installed it, and magically it now works perfectly. I really should have tried that a long time ago.

[–] PriorProject@lemmy.world 1 points 1 year ago

If it works it counts no matter how dumb you feel. Glad it's sorted, good luck and have fun.